Terms & Conditions
TERMS & CONDITIONS
Minimum Orders
No Minimum Purchase is Required to order samples at iCare Private Label Skin Care. There is no minimum dollar amount to order sample products directly from this website. Start shopping at icarepl.com
Samples are offered (0.67 oz - 1 oz sizes) on all stock products. We strongly suggest that a sample is ordered before purchasing in larger quantities. Returns will not be accepted when the proper formula/item has been shipped. Beyond sample sizes, Buy Direct products range from individual 1-gallon sizes and larger.
Minimum Order for Private Label Orders: All private label orders require 14 units per product minimum purchase.
Minimum Order By the Gallon (without packaging): All orders without packaging require a 1 gallon per product minimum purchase.
Minimum Order on Contract Filling: All product that is to be filled will require a 10-gallon minimum per formula. For further questions, email support@icarepl.com
BACKORDERS
Back Ordered Product: Occasionally ingredients are held up in the order process and orders are halted until all ingredients relevant to manufacturing are in-house. Backorders are given the utmost attention and priority. In the event of a back order situation, you will be given the option of shipping your partial order out when it is ready or holding your order until it is ready to ship in its entirety. You will be responsible for the shipping charges of each shipment should you choose to split the delivery with a partial shipment.
PRICING & QUOTES
Stock Product Pricing: Due to an ever-evolving and changing world market as well as the changing nature and constitution of clean ingredients, which is in effect a commodities market, price commitment by iCare Private Label is made at the time an order is placed only. Price quotes in this catalog/online listing are representative of the cost of an item as it currently stands at the time of launch. Always confirm pricing at the time of order because prices are subject to change. We will continue to do all that we can remain the most competitive Private Label Company both in the pricing arena as well as in the high-quality market.
Large Bulk Purchases: For larger quantities of stock bulk products (15 gallons or higher) please email us at support@icarepl.com. A list of all relevant bases of interest will be requested. A quote will be provided once product information is provided to iCare. Expect a 3-5 business day turnaround to have this information provided via email.
Contract Filling/Labeling: Once the formulation has been finalized and price quotes for filling/labeling are requested, the following information will be required:
- 1 of each sized container and lid. Please mark on these containers where the desired product fill line is for this container as this will affect the price. We will need these to do an in-house fill test. Your packaging vendor should be willing to send iCare one free sample bottle.
iCare does not provide ballpark quotes under any circumstances as they are misleading and a waste of time for all parties in question. Once formulations are established, iCare will happily provide all relevant pricing information to customers.
RETURNS
Private Label Order Return Policy
Returns are not accepted for any reason once the private label order has been processed. Due to the nature of natural ingredients, there can be slight variations in color, viscosity, and scent of all bases from batch to batch. These changes are NOT grounds for a return. iCare Private Label sells wholesale only and all sales are final. Due to the nature of our products, we are unable to accept returns and still guarantee the purity of the product to our customers.
Products will be replaced or credited to your iCare account only to be used towards your next purchase, never refunded, in the case of a shipping error on our part or damage during shipping. If the product was damaged during shipping we will only replace the product once a claim has been issued by the freight carrier. We cannot issue a credit or replacement product for accidentally ordering the wrong product, or not liking the color, feel, viscosity, scent, or any other physical aspect of the product. We will also not refund or replace free of charge any product that has shelf life issues that may occur to pre-approved naturally preserved products or products that you alter in any way or stored incorrectly causing separation or damage to the product shelf life.
If we make a mistake, then we will immediately reproduce your product and will ship it to you via the originally requested method of transport. If you would like your replacement product shipped faster than the ground you will need to pay the difference in the freight.
Note: if you paid by credit card and an order is canceled for any reason, then there will be an additional 4% fee for the loss that we incur from the credit card merchants for accepting your card for payment in the beginning.
Note: Cancellations, if allowed, can only be done if we have not already started making your product. Once production has begun, we cannot cancel, credit, or refund for any reason.
FDA Statement: Truly Beauty shall not be held liable for the medical claims made by customer testimonials. The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products and the testimonials made have not been confirmed by FDA- approved research. These products are not intended to diagnose, treat, cure, or prevent any disease or ailment. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
THESE TERMS OF SERVICE (THE “TERMS”) GOVERN YOUR USE OF THE ESSENTIAL WHOLESALE & LABS WEBSITE (THE “SITE”) AND CONSTITUTE A CONTRACT BETWEEN YOU (THE “USER”) AND ICARE PRIVATE LABEL. IF YOU DO NOT AGREE TO ACCEPT THESE TERMS IN THEIR ENTIRETY, PLEASE DISCONTINUE YOUR USE OF THE SITE IMMEDIATELY. IF YOU ARE UNDER THE AGE OF 18, YOUR PARENTS MUST REVIEW AND ACCEPT THESE TERMS BEFORE YOU USE THIS SITE FOR ANY REASON. THIS SITE IS NOT DIRECTED TO CHILDREN UNDER THE AGE OF 13.
NON-EXCLUSIVE, LIMITED LICENSE TO RESELL PRODUCTS
iCare grants buyers the limited right to modify products purchased on this website, and to repackage products purchased and/or modified for sale under their retail brand, or the brand of one of their customers, provided all rights are secured between those parties. iCare is not responsible for the safety, efficacy, or disclosure of the shelf life of products modified and/or repackaged by our customers.
Customers shall be completely and solely responsible for all content on labels they create and apply to iCare products, including but not limited to ingredients, health warnings, storage requirements, safety, and use instructions and claims.
PRODUCT VARIATIONS, STORAGE, AND SHIPPING
iCare will use its commercially reasonable efforts to maintain the quality and consistency of the Products produced for the Customer, including, without limitation, color, scent, and viscosity. The customer agrees to abide by the information contained in the iCare Guidelines. The customer understands that it is normal to see slight variations in color, scent, and viscosity from batch to batch as the raw ingredients may vary from lot to lot and may be affected by climate changes and conditions. The customer agrees that a Product shall be considered properly manufactured not with standing that a slight color, viscosity, or scent variance exists over the approved sample of the Product. iCare shall not be responsible for the effects of climate changes and conditions during periods when the product is outside the control of iCare. The customer shall be responsible for mitigating the effects of temperature, humidity, and other weather conditions during shipment and storage by shipping and storing the Products in suitable climate-controlled conditions.
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